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Privacy Policy
How we collect, use and protect your personal information, in line with the Protection of Personal Information Act (POPIA).
1. Who we are
Visa Ease Solutions (Pty) Ltd is the responsible party for personal information collected through this website and our services.
2. What personal information we collect
We collect only what we need to help you, such as your name, contact details, travel plans and, once you choose to proceed, the documents required for your visa application.
3. How we collect it
Directly from you through WhatsApp, email, our enquiry and apply forms and consultations. We do not buy personal information from third parties.
4. Why we use it
To respond to your enquiry, prepare a quote, assist with your visa application, book appointments on your behalf with your permission, and meet our legal obligations.
5. Consent and lawful processing
We process your information with your consent or where it is necessary to provide the service you asked for. You may withdraw consent at any time, although this may limit the help we can offer.
7. Information sent outside South Africa
Visa applications are processed by foreign governments, so some information is transferred outside South Africa as part of your application, as permitted by POPIA.
8. How we keep it secure
[Describe secure document sharing method, storage and access controls.]
9. How long we keep it
[Retention period], after which information is securely deleted unless the law requires us to keep it longer.
10. Your rights
You may ask to access, correct or delete your personal information, object to its processing, or lodge a complaint with the Information Regulator. [Information Regulator contact details]
12. Information Officer
[Information Officer name], [email address].
13. Changes to this policy
We may update this policy from time to time. The latest version will always be available on this page. Last updated: [Date].